This website ("the site") is published by ALLEMANDI, a simplified joint-stock company with a capital of €5,000, registered with the Paris Trade and Companies Register under number 821 726 684, whose registered office is located at 22 rue de Picardie, 75003 Paris.
The publication director of the site is Alexis Lechanteur.
The site is hosted by Shopify Inc., whose head office is located at 126 York St. Ottawa, ON K1N 5T5, Canada.

PREAMBLE
www.allemandi-paris.com (hereinafter referred to as "the site") belongs to the company ALLEMANDI SASU (hereinafter referred to as "ALLEMANDI"), with a capital of 5000 euros, whose registered office is located at 22 rue de Picardie, 75003 Paris, France. It is registered with the RCS of Paris under number 821726684, intra-community VAT number FR45821726684.

ARTICLE 1: PRODUCTS
The products offered for sale are those presented on the website on the day the customer consults the site. This information is updated regularly, and ALLEMANDI takes the utmost care in preparing this information. However, an error may occur during the update; this error does not in any way engage the responsibility of ALLEMANDI, which the customer acknowledges and accepts.

The photographs shown for illustrative purposes are not a contractual document. ALLEMANDI reserves the right to modify any information on the site without prior notification to the customer.

The products shown on the site are delivered while stocks last. The seller will immediately inform the customer if the ordered product is unavailable and may offer an equivalent product, a voucher, or a refund of the amounts paid.

The products sold on the site cannot be resold or reconditioned and resold without the written consent of the company ALLEMANDI.

ARTICLE 2: REGISTRATION ON THE SITE
Ordering an item does not require the customer to register on the site by creating a customer account. However, creating an account allows the customer to benefit from specific advantages and to facilitate their purchasing process.

The customer's registration is validated by ALLEMANDI after verification of the registration form completed by the customer. When creating an account, the customer is responsible for ensuring the accuracy of the information provided and must keep their personal information updated. In case of errors in the recipient's contact details, ALLEMANDI cannot be held responsible for the inability to deliver the order.

By creating a customer account on the site, the customer declares and guarantees to ALLEMANDI that he/she is of legal age and has the legal capacity to contract.

ALLEMANDI reserves the right to delete the customer's account at any time.

ARTICLE 3: SCOPE OF APPLICATION
These general terms and conditions apply to all sales of ALLEMANDI products made via the website.

The customer declares that they have read these General Terms and Conditions of Sale before placing their order. Validation of their order therefore constitutes acceptance of these General Terms and Conditions of Sale.

ALLEMANDI reserves the right to modify these General Terms and Conditions of Sale at any time.

ARTICLE 4: ORDER
The illustrations and descriptions of the products offered for sale are provided for informational purposes only and do not in any way engage the responsibility of ALLEMANDI. Customers can obtain further information by contacting customer service by email at contact@allemandi-paris.com.

To order a product, the customer must complete an order form specifying certain mandatory fields. If the connection becomes inactive, it is possible that the items selected by the customer will no longer be available; in this case, the customer will have to restart the ordering process from the beginning.

All the steps necessary for the sale will be specified on the website. The customer will be able to check the details of their order and its total price and correct any errors before validating it. As soon as the customer has validated their order, ALLEMANDI will acknowledge receipt of it electronically.

The sale will only be considered final after ALLEMANDI sends the order confirmation to the customer.

ALLEMANDI reserves the right at any time to remove any product from sale or to modify the content relating to that product. In very rare cases, ALLEMANDI may refuse to process an order after having sent the customer a confirmation email summarizing the order.

ALLEMANDI cannot be held responsible by the customer for the decision to remove a product from the site or for refusing to process an order. Orders placed on the site are reserved for individuals, for their own use and not for resale. As such, ALLEMANDI only sells its products in quantities corresponding to the average needs of a household.

ARTICLE 5: PRICE
The price of the items includes all taxes. Shipping costs are covered by ALLEMANDI unless otherwise stated. All prices shown are calculated based on the VAT applicable in France, which may differ depending on the billing country. For sales made abroad, the payment of various duties and taxes or customs clearance are the responsibility of the customer.

ALLEMANDI reserves the right to change its prices at any time. However, products will be billed based on the prices displayed at the time the order is placed and subject to availability.

ARTICLE 6: PAYMENT
Customer purchases can be paid for by credit card (cards from the "CB" network, Mastercard, Visa, and American Express are accepted) as well as by electronic payment (Apple Pay, PayPal). Products are payable in full upon ordering.

Payment for purchases is made via the secure platform of our partner Stripe. The customer acknowledges that providing their bank card number to ALLEMANDI constitutes authorization to debit their account for the amount of the order placed.

The customer's bank card is debited at the time the order is being prepared.

Customers can also choose to pay in three installments without any extra fees. This payment method is processed through our partner Alma. If the customer chooses this payment method (subject to Alma's approval), one third of the order amount will be charged at the time of purchase, the second third one month later, and the third third two months later. Payment in three installments without fees is not available for orders exceeding 2,000 euros.

ARTICLE 7: DELIVERY
Depending on the delivery times announced by our service providers, deliveries can be made by La Poste or another carrier (UPS, DHL, etc.). Deliveries are made from Monday to Friday. During the transit of the order, the risk of loss or damage to the product is assumed by ALLEMANDI or the carrier and is transferred to the customer upon delivery.

Delivery is made to the delivery address indicated by the customer. ALLEMANDI delivers orders within a principle timeframe of 5 to 7 days maximum. ALLEMANDI cannot be held responsible for delays in transit that are not its fault. Parcels are generally shipped within 24 to 48 hours after receipt of your payment. For orders of products "out of stock", "pre-order", "personalized" or "custom-made", the delivery time is generally 3 to 4 weeks. In accordance with the Consumer Code, delivery of the items will take place within the deadlines communicated by ALLEMANDI and, if applicable, at the latest within 30 days from the date of order, subject to full payment of the order. The customer has the option of having the items delivered to a natural person, for example as a gift. No delivery can be made to hotels, business addresses or post office boxes.

The delivery times provided are for informational purposes only. If, upon delivery, the outer packaging is not intact, the customer must open the package in the presence of the carrier. If the items are damaged, the customer must detail them on the delivery slip. Delivery is free for shipments within France. It will cost €29 for shipments within Europe; we currently do not offer international shipping.

ARTICLE 8: RIGHT OF WITHDRAWAL AND REFUND
The customer has a legal right of withdrawal which they can exercise within 14 days of receiving the goods, provided they meet the conditions set out in these provisions, without having to justify their decision. After this period, the customer will no longer be able to exercise their right of withdrawal.

This right of withdrawal cannot be exercised for the return of personalized products, made to measure or according to the specifications requested by the customer.

To notify their decision to withdraw, the customer should contact ALLEMANDI's customer service at the following address: contact@allemandi-paris.com.

The customer must return the delivered items in their original, complete packaging (boxes, outer boxes, accessories, etc.). Items returned incomplete, damaged, worn, or used will not be refunded or exchanged and will be returned to the customer. For shoes, the sole must be intact. Therefore, it is strongly recommended to try on ALLEMANDI shoes on a carpet or rug.

The refund of the amounts paid will be made within 14 days of the date on which ALLEMANDI received the returned products and will be made using the payment method used when placing the order. Please note that in the case of a gift, the right of withdrawal remains with the customer and cannot be exercised by the recipient of the gift.

ARTICLE 9: COMPLIANCE
The customer must ensure that the items delivered correspond to their order. If the items do not conform to the order, the customer must inform ALLEMANDI customer service using the following address: contact@allemandi-paris.com.

Any apparent defect or flaw in a product must be reported by email to contact@allemandi-paris.com within three days of delivery. The customer must explain the defect observed. After this period, no claims, returns or exchanges will be accepted. The customer must return the delivered items in their original packaging and complete (boxes, outer boxes, accessories, etc.). If the defect is confirmed by ALLEMANDI, the customer will receive a credit, an exchange, a replacement of the product or a refund of the item price within 14 days. Failure to follow the return procedure will result in no exchange or refund.

ARTICLE 10: CLAIM
For any questions, information or complaints relating to the terms of sale or products, customers can contact ALLEMANDI Customer Service via the online form available in the "Contact Us" section or directly at contact@allemandi-paris.com .

ARTICLE 11: INTELLECTUAL PROPERTY
The ALLEMANDI brand, as well as all figurative or non-figurative trademarks, illustrations, and images appearing on ALLEMANDI products, whether registered or not, remain the exclusive property of ALLEMANDI.

Any total or partial reproduction, modification or use of the illustrations, images and logos, for any reason and on any medium whatsoever, without the prior agreement of the company ALLEMANDI, is strictly prohibited.

PREAMBLE
We attach great importance to your privacy and make it a point of honor to protect it. We believe that you should easily know what personal data we collect and use.

This Data Protection Policy (the "Policy") explains how ALLEMANDI SASU ("we," "our," "us"), whose registered office is located at 231 rue Saint-Honoré, 75001 Paris, France, processes the personal data of its clients and prospects ("you," "your," "yours") in order to provide you with the best possible customer experience. ALLEMANDI collects, stores, processes, uses, and communicates personal data concerning you when you use the website or visit our pages on social networks.

1. WHAT DATA DO WE COLLECT?
Here is the personal data that we may collect:
- Your contact information and identity, such as your name, address, phone number, or email address. This information is collected when you choose to provide it, for example, when creating an online account, participating in an event, making a purchase, filling out a form, making a return, or making an exchange.
- Payment information such as credit card numbers, bank account numbers, PayPal account information, or any other payment information you have provided to us to complete a purchase.
- Demographic information such as your gender and date of birth.
- The information you share publicly, on our social networks or our websites, for example to give your opinion on a product.
- Information regarding your interests that you agree to share during your interactions with our customer service (such as your preferences for our collections, your size, etc.).
- Information relating to your online or in-store purchases (type, quantity of products purchased and their prices).
- When you browse our website, we may collect information about your browser and your browsing behavior.

This data is collected directly from you (when you create an account on our site, when you make a purchase, or when you contact our customer service). It can also be collected indirectly through the use of cookies or browser trackers.

We remind you that our website is not intended for children. Therefore, we do not knowingly collect information about children. You must be at least 18 years old to make transactions on our site. By making a transaction, you certify that you are at least eighteen years old and fully capable of doing so.

2. WHAT ARE COOKIES?
We may collect certain information via cookies. A cookie is a small file saved on your computer, tablet, or mobile device that allows us to record and track data concerning your use of the website www.allemandi-paris.com, for example, to identify you or to store your product selection in your shopping cart. Cookies are managed by your internet browser.

By using the website www.allemandi-paris.com, you declare that you understand and accept our cookie policy.

We use cookies that are strictly necessary for the operation of the website. They allow you to use the main functionalities of the www.allemandi-paris.com website, such as storing your product selection in your shopping cart. These cookies facilitate navigation and are necessary to make online purchases.

We also use statistical analysis cookies that collect information about your browsing on our site, allowing us to offer you the best possible experience. There are also advertising cookies which aim to personalize and/or improve content and navigation by offering you products that may interest you on other websites. All information collected by these cookies is anonymous.

We sometimes use third-party tools on our website that allow you to share content from our site with other people, such as sharing on Instagram or liking on Facebook. This functionality is provided by the social network in question, and we have no control over how these companies collect information about your browsing.

You can manage your cookies in your browser settings and thus accept or reject cookies on your device. Modifying your browser settings may impact your experience on the site. We cannot be held responsible for the consequences resulting from reduced access to our services due to cookies that you have previously deleted or rejected.

3. WHY DO WE COLLECT YOUR DATA?
We collect and use your personal data because we have obtained your prior consent (for example, when you subscribe to our newsletter). You also have the right to revoke your consent at any time.

Your personal data may be used to improve our website, communications, and products to enhance your experience with ALLEMANDI. This data is also essential for delivering your orders and for answering your questions about our company and its operations.

Your data also allows us to protect you by combating the risks of fraud or theft.

Finally, this data is used for statistical and analytical purposes and allows us to keep a record of transactions to meet any administrative or legal needs.

4. WITH WHOM DO WE SHARE YOUR DATA?
We may disclose your personal data to ALLEMANDI employees who need access to this data and who are authorized to process it for the purposes mentioned above and who undertake to respect its confidentiality.

It is also possible that we may need to disclose this data to third parties acting on behalf of ALLEMANDI to serve interests such as IT support, marketing campaigns, order processing and payment, delivery service, etc.

These third parties are committed to respecting the confidentiality of this data and are not authorized to use your personal data for any other purpose.

Finally, we may be required to disclose this personal data as part of a legal proceeding.

5. HOW LONG IS THIS DATA KEPT?
Your personal data is processed for the period necessary for the purposes for which it was collected, to comply with legal and regulatory obligations, and for the duration of any period necessary for the establishment, exercise or defense of legal rights.

For our potential customers, data is retained for three years from your last action, then deleted or archived in order to comply with legal retention obligations.

Regarding our customers, the data is kept for the entire duration of our business relationship and for up to ten years, then deleted or archived in order to comply with legal retention obligations.

As for cookies, they are stored for up to 13 months from the time they were installed on your device.

6. PROTECTION OF YOUR PERSONAL DATA
All your personal data is strictly confidential and will only be accessible when necessary, solely by ALLEMANDI, its employees and service providers. We limit access to your personal data to those who genuinely need to access it for professional reasons. Despite all the precautions we take, the transmission of information via the internet is not entirely secure. Therefore, we cannot guarantee the security of your personal data that you have transmitted to us via the internet. Such transmission is at your own risk, and you acknowledge and agree that we disclaim all liability in the event of unauthorized use, distribution, damage, or destruction of your data.

7. YOUR RIGHTS
In accordance with applicable data protection law, you may at any time request access to, rectification, erasure and transfer of your personal data.

You may decide to withdraw your consent to the processing of your personal data. If you no longer wish to receive our promotional information, please note that you can revoke your consent to direct marketing at any time via the unsubscribe link included in each advertising email we send you. If you do so, we will quickly update our databases and take all reasonable steps to respond to your request as quickly as possible. However, we may continue to contact you regarding any product or service you have requested.

8. CONTACT US
For any questions regarding your account, to revoke your consent, to ask general questions, or to file a complaint, please contact our customer service:
- By email: contact@allemandi-paris.com
- By mail: ALLEMANDI, 231 rue Saint-Honoré, 75001 Paris, France.

Regarding our email communications, we remind you that you can unsubscribe at any time directly via the "unsubscribe" link contained in all the promotional emails we have sent you.