This Data Protection Policy (the “Policy”) explains how ALLEMANDI SASU (“we”, “us”, “our”), whose registered office is located at 231 rue Saint-Honoré, 75001 Paris, France processes data of its customers and prospects (“you”, “yours”, “your”) in order to provide you with the best possible customer experience. ALLEMANDI collects, stores, processes, uses and communicates personal data concerning you when you use the website or visit our pages on social networks.
1. WHAT DATA DO WE COLLECT?
Here is the personal data that we are likely to collect:
- Your contact details and your identity such as your name, address, telephone number or e-mail address. This information is collected when you decide to communicate it, for example when creating an online account, participating in an event, making a purchase, filling out a form, returning or exchanging.
- Payment information such as credit card numbers, bank account numbers, PayPal account information or any other payment information that you provide to us to pay for a purchase.
- Demographic information such as your gender and date of birth.
- Information that you communicate publicly, on Our social networks or Our websites, for example to give your opinion on a product.
- Information concerning your centers of interest that you agree to communicate during your exchanges with our customer service (such as your preferences on our collections, your size, etc.).
- Information relating to your online or in-store purchases (type, quantity of products purchased and their prices).
- When you browse our website, we may collect information about your browser and your browsing behavior.
We remind you that our website is not intended for children. As such, we do not knowingly collect information about children. You must be at least 18 years old to transact on our site. By entering into a transaction, you certify that you are at least eighteen years of age and are fully capable of doing so.
2. WHAT ARE COOKIES?
We may collect certain information via cookies, a cookie is a small file saved on your computer, your tablet or your mobile and which makes it possible to record and follow data concerning your use of the website www.allemandi-paris.com in order to identify you or store your selection of products in your shopping cart, for example. Cookies are managed by your internet browser.
We also use statistical analysis cookies which collect information on the navigation made on our site, allowing us to offer you the best possible experience. There are also advertising cookies which aim to personalize and/or improve content and navigation by offering you products that may be of interest to you on other websites. All information collected by these cookies is anonymous.
We sometimes use third-party tools on our website that allow you to share content from our site with other people, such as sharing on Instagram or "like" Facebook. This feature is provided by the social network in question and we have no control over how these companies collect information about your browsing.
You can configure your cookies in your browser preferences and thus accept or reject cookies on your device. Changing your settings on your browser may impact your experience on the site. We cannot be held responsible for any consequences resulting from reduced access to our services as a result of cookies that you have previously deleted or rejected.
3. WHY DO WE COLLECT YOUR DATA?
We collect and use your personal data because we have obtained your prior consent (for example when you subscribe to our newsletter). You also have the right to revoke your consent at any time.
Your personal data may be used to improve our website, our communications and our products in order to improve your experience with ALLEMANDI. This data is also essential for us to deliver your orders but also to answer your questions about our company and its operation.
Your data also allows us to protect you by fighting against the risk of fraud or theft.
Finally, this data is used for statistical and analysis purposes and allows us to keep a history of transactions to meet any administrative or legal needs.
4. WITH WHOM DO WE SHARE YOUR DATA?
We may disclose your personal data to ALLEMANDI employees who need to have access to this data and who are authorized to process it for the purposes mentioned above and who undertake to respect its confidentiality.
It is also possible that we may be required to disclose this data to third parties acting on behalf of ALLEMANDI to serve interests such as IT assistance, marketing campaign execution, order processing and payment, delivery service …
These third parties undertake to respect the confidentiality of this data and are not authorized to use your personal data for any other purpose.
Finally, we may be required to disclose this personal data in the context of legal proceedings.
5. HOW LONG ARE THESE DATA RETAINED?
Your personal data is processed for the period necessary for the purposes for which it was collected, to comply with legal and regulatory obligations and for the duration of any period necessary for the establishment, exercise or defense of rights. legal.
For our potential customers, the data is kept for three years from your last action, then deleted or archived in order to comply with legal retention obligations.
Concerning our customers, the data is kept for the duration of our commercial relationship and up to ten years, then deleted or archived in order to comply with legal retention obligations.
As for cookies, they are stored for up to 13 months from the time they were installed on your device.
6. PROTECTION OF YOUR PERSONAL DATA
All your personal data is strictly confidential and will only be accessible if necessary, only by ALLEMANDI, its employees and service providers. We limit access to your personal data to people who really need to access it for professional reasons. Despite all the precautions we take, the transmission of information via the internet is not completely secure. We cannot therefore guarantee the security of your personal data transmitted to us via the Internet. Any such transmission is at your own risk and you acknowledge and agree that we are not responsible for any unauthorized use, distribution, damage or destruction of your data.
7. YOUR RIGHTS
In accordance with applicable data protection law, you may at any time request access, rectification, erasure and transfer of your personal data.
You can decide to withdraw your consent to the processing of your personal data. If you no longer wish to receive our promotional information, we remind you that you can revoke your consent to direct marketing at any time directly from the unsubscribe link included in each advertising email we send you. If you do so, we will promptly update our databases and take all reasonable steps to respond to your request as quickly as possible. However, we may continue to contact you regarding any product or service you have requested.
8. CONTACT US
For questions related to your account, to revoke your consent, to ask general questions or to file a complaint, please contact our customer service:
- By e-mail: firstname.lastname@example.org
- By mail: ALLEMANDI, 231 rue Saint-Honoré, 75001 Paris, France.
Regarding our communications by e-mail, we remind you that you can unsubscribe at any time directly via the "unsubscribe" link contained in all the advertising e-mails that we have sent to you.