Our size guide is here for you! You can view it here .

Our sneakers are made in Portugal and our leather goods are crafted in France. All our components come exclusively from Europe.

Allemandi is committed to preserving artisanal manufacturing and using only quality materials. To learn more, visit our Know-How and Conscience pages.

We want to offer you quality and durable products, which is not necessarily compatible with using "vegan" leathers. These materials have less resistance to wear than natural leather and their production requires a high consumption of resources and energy. We use leather of animal origin from the food industry, considered a by-product, which is revalued by our partner tanneries.

We deliver worldwide, and delivery is free in France and Europe.

We usually prepare your order within 24 hours. Our delivery providers do their best to ensure you receive your order within 2 to 3 business days.

If you have not received your order within the expected timeframe, please contact our customer service within 30 days of the order date. After this period, we are no longer able to handle claims relating to lost orders.

Once your order is placed
On our website, you will receive an email confirmation. Please check your spam folder if you think you haven't received this confirmation. If the confirmation is still not found, please contact our customer service who will take the necessary steps to resend all the information to you.

You will receive a confirmation with the tracking number as soon as your order is shipped from our warehouse. Please check your spam folder if you think you haven't received this confirmation. If the confirmation is still not found, please contact our customer service who will take the necessary steps to resend all the information to you.

Despite the care we take in quality control, some defects may slip through the cracks… If you believe you have received a defective product, please contact our customer service department , who will be happy to assist you.

We accept payments by credit card (CB, Visa, Mastercard and American Express). You can also pay via PayPal, Apple Pay or Alma if you wish to pay in installments.

Please verify that the information provided is correct; a typing error can easily occur... If the problem persists, we recommend that you choose another payment method or contact your bank.